Returns & Exchanges

At Golden Collections, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a hassle-free return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our beauty concierge team with your order number to start the return process.

• 2.
  Prepare the Package

  Ensure the products are unused and in their original packaging. Securely pack the items to prevent damage during transit.

• 3.
  Ship Your Return

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Credit

  Once our warehouse inspects the items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.